Terms of Use

Last Updated: 26 March 2026

The website https://www.torqos.com is owned and operated by TORQOS, a division of Fisher & Paykel Appliances Limited, a New Zealand registered company with its registered office at 78 Springs Road, East Tamaki, Auckland 2013, New Zealand, ("TORQOS", "we", "us" and "our").

The purpose of this website is to provide you with information about TORQOS's products, services, technologies, expertise and skills. Nothing on this website constitutes an offer to sell any product or service in any jurisdiction, or a commitment that any product or service will be available in your location. Any purchase, supply or other commercial transaction is subject to separate terms and conditions, and applicable local laws.

Please read these website terms ("Terms") and our Privacy Policy. By viewing or using this website you agree to the Terms and the Privacy Policy. If you access the website from outside New Zealand, you acknowledge that your personal information may be collected, used, stored and processed in accordance with the Privacy Policy and applicable laws.

1. Website for information only

This website contains information, facts, data, demonstrations, videos, opinions, advertising, reports, examples and other content ("Information"). This Information is provided for general informational purposes only, on an "as is" basis. While we take reasonable care in preparing the Information, you should not rely on this website as a substitute for independent advice, technical evaluation, or the terms of any separate written agreement. To the extent permitted by law, we do not warrant that the Information is current, complete, accurate or suitable for your particular circumstances.

2. Website content owned by us

We (or our licensors) own all copyright and other intellectual property rights in the content of this website, including in the text, graphics, pictures, design, sounds, video, Information, software, logos and trade marks in or on the website. You must not copy, adapt, re-sell or distribute any of the content on this website without our written consent.

3. Limitations on Use

We may stop the operation of the website in full or in part at any time. You may only use the website for lawful purposes and by using the website, you agree that you will comply with by all applicable laws and regulations. You will not use the website in any way that is unlawful or fraudulent. You also agree not to access, interfere with, damage or disrupt:

(a) any part of the website;

(b) any equipment or network on which our website is hosted;

(d) any equipment or network or software owned or used by any third party in relation to this website.

We may suspend, restrict or terminate your access to the website at any time if we reasonably believe you have breached these Terms or are misusing the website.

4. No warranties for website

We provide no warranties, representations or guarantees in respect of this website or the Information, including without limitation, any warranties, representations or guarantees in relation to quality, accuracy, completeness, availability, reliability or fitness for purpose. We make no representation, warranty or guarantee that this website will operate without interruptions or errors, or that it or our servers are free from viruses or any other malicious code. Nothing in these Terms excludes, restricts or modifies any rights or remedies you may have under applicable law that cannot lawfully be excluded, restricted or modified.

5. Limitation of liability

You acknowledge and agree that you use this website at your own risk. To the fullest extent permitted by law, TORQOS, our affiliates, agents, employees, suppliers, independent contractors and officers are not liable for any direct, indirect, incidental, consequential, special or punitive loss, or for any loss arising from your reliance on the Information or your use of, or inability to use, this website. Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited, including for fraud, wilful misconduct, or death or personal injury caused by negligence.

6. Indemnity

To the fullest extent permitted by law, you will indemnify us and our affiliates, agents, employees, suppliers, independent contractors and officers against claims, liabilities, damages, losses and expenses (including reasonable legal fees) arising from your unlawful use of the website, your breach of these Terms, or your infringement of any third-party rights.

7. Personal information and cookies

This website uses "cookies". Any personal information that is collected by this website, or that you submit (such as your name and email address) will be collected, used, retained and disclosed by us in accordance with our Privacy Policy and any other consent you gave us at the time of collection.

8. Third Party Links

This website may contain links to third party websites or content. We do not endorse those third party websites or content. As we do not operate or control those third party websites, your access to and/or use of those websites or content is at your own risk and may be subject to that third party's own website terms. Please contact the third party provider if you have any complaints or concerns regarding such third party website or content. You are responsible for ensuring that your access to any linked third party website is lawful in your jurisdiction.

9. Severability

If any clause or part of any clause in these Terms is held to be illegal, invalid or unenforceable for any reason, that clause will be deemed severable from these Terms and does not affect the validity or enforceability of the remainder of these Terms.

10. No waiver

Any failure of TORQOS to exercise rights or pursue remedies under these Terms will not constitute a waiver of such rights.

11. Changes to these terms

We may change or amend this website or these Terms from time to time. By continuing to view or use the website, you confirm your acceptance of any changes to the Terms. If you do not agree to the changes in the Terms, you should stop using this website.

12. Governing law

The laws governing the use of this website and these Terms are the laws of New Zealand and you submit to the non-exclusive jurisdiction of the New Zealand courts.

If you have any questions about these Terms or this website, please contact us at [email protected].